Service Request Leave this field blank Name Phone Number Address Types of Service Re-Installation If you are shifting home or you are in need to change the ULTIMA Water Purifier placement. Trouble-Shooting If you are facing any irregular issues. Regular Service Generally our software automated service maintenance will notify you about regular service. If, in any case, you are not notified, Please check this. Free Water Quality Test Our free water test includes Electrolysis (which shows the invisible particulates of your drinking water) and TDS test (TDS stands for total dissolved solids). This facility is only available inside Dhaka for now.